Microsoft Outlook experiencing issues worldwide


Pedestrians wearing protective masks walk past a Microsoft Technology Center in New York, on Wednesday, July 22, 2020.

Jeenah Moon | Bloomberg via Getty Images

Microsoft’s Outlook service is experiencing a worldwide outage with many users unable to access their email.

“We’ve received reports of users experiencing issues accessing their Exchange Online accounts via Outlook on the Web”, an official Microsoft account tweeted.

While Microsoft’s initial investigation found that users in India were most affected, the company said the issue appears to be affecting users worldwide. 

The cause of the outage is currently unknown. 

“We’re reviewing recent changes to our service to further determine the cause of impact,” Microsoft said. 

Users may experience problems with various Exchange Online protocols including Outlook desktop and mobile services, Microsoft said. 

This is a breaking news story, please check back later for more.


Katherine Clark