New vacancies for Amazon's inside telemedicine service, Amazon Care, point out an growth
Amazon employees are told they can get on-demand medical care
Amazon Care, the company's online medical clinic for its own employees, is seeking to recruit half a dozen people in business development roles to "build and expand relationships with commercial and public sector companies." Most of the roles were released in the last month.
By building a business development team, the company signals an intention to become broader than its own employees. Amazon has historically developed products that were tested on its own employees before being rolled out to a wider population.
In addition, a person familiar with the division's plans told CNBC that Amazon Care has begun reaching out to health plans and employers in the Washington area to discuss ways to expand beyond its own employees. The plans are in an exploration phase and may not lead to expansion.
Amazon Care, launched as a pilot in the fall of 2019, offers a virtual medical clinic for employees and their loved ones in Washington state. The aim is to facilitate online access to high-quality basic services. In some areas, home visits are also possible.
Amazon has increasingly entered the medical field in recent years. In 2018, the company acquired PillPack, which offers home delivery of medicines, and built a pharmacy team under this department. The Alexa team also has a health and wellness department that focuses on voice applications. The company entered the wearables market in August with a device called the Halo to track the health and fitness of its users.
Telemedicine offers a significant market opportunity. It is expected to be worth more than $ 17 billion by 2026 as more people choose to connect with their doctors online. The coronavirus pandemic has accelerated this shift, and the federal government has eased regulations to make it easier for doctors to get paid to visit online.
In September, Amazon Care announced that it had expanded the service from its headquarters in the Seattle area to all offices across Washington state.
An Amazon spokesman declined to comment.